How to win work from schools
Schools need cleaning, grounds work, repairs and IT support all year, and the biggest jobs wait for the holidays. Here is how state, Catholic and independent schools buy, and how to get asked to quote.
Who they are
Schools are some of the steadiest buyers in any suburb, because the buildings, ovals and computers need looking after whether enrolments go up or down. There are three kinds and they buy in different ways. State schools belong to the state education department and follow its purchasing rules. Most Catholic schools sit inside a diocesan system, such as Brisbane Catholic Education, which checks suppliers centrally for all its schools. Independent schools are run by their own boards and set their own rules.
The person you want is usually the business manager. In a Queensland state school the business manager reports to the principal and looks after the budget, facilities projects and dealings with outside contractors. Independent schools often have a business manager or bursar doing much the same job, sometimes with a facilities manager working under them. A small primary school may have neither, and then the principal or the office manager makes the call.
Cleaners, landscapers and maintenance trades win most of the regular work. The bigger jobs, like repaints, line marking and floor resealing, tend to land in the school holidays when the grounds are empty.
What they’ll ask a new supplier for
- Your ABN and business details
- Public liability insurance with a current certificate of currency (some systems set a minimum, and Brisbane Catholic Education asks for $20 million)
- Workers’ compensation cover where you have workers
- A blue card in Queensland, or a Working With Children Check in other states, where your work needs one
- Your trade licence, where your trade and state require one
- Safe work method statements for high risk construction work, such as work at height
- Registration on the school system’s supplier platform, if it uses one
- A written quote with a clear scope, price and dates
What they buy, and what they pass on
Cleaning beyond the daily clean
Carpets, windows at height and holiday deep cleans. In NSW public schools, carpet and high-access window cleaning are now contracted separately from the daily clean.
Grounds and sports fields
Mowing, ovals, garden beds, tree work and softfall under play equipment. Regular work through term with bigger tidy-ups before the year starts.
Repairs and maintenance
Plumbing, electrical, roofing, gates, locks and doors. A steady run of small jobs, plus breakdowns that need someone on site the same day.
Holiday works
Painting, pressure cleaning, line marking and floor work, planned for the weeks when students are away and paid for out of the year’s budget.
IT and classroom technology
Networks, devices, classroom displays and help desk support. Larger schools often have their own IT staff and buy in project work, while smaller ones may want ongoing support.
Pest control, photography and the rest
Pest treatments, school and event photography, signage and removals. Work done while children are present can need a working with children check.
How they choose who to use
Safe around children
Who will be on site, whether they hold the right check, and whether they will sign in at the office every visit. Schools ask about this early and take the answers seriously.
Work that fits the calendar
Noisy or messy jobs in the holidays or after the bell, and nothing that blocks an exit or a pick-up zone while students are there.
A quote that suits the process
A written quote with a clear scope and price, because the school may need two or three to compare before it can sign off.
Finishing on time
Holiday work has a hard deadline on the first day of term. The contractor who finishes early gets the call next year.
Close by and easy to reach
A local business that answers the phone when a pipe bursts on a Tuesday morning is worth more to a school than a cheaper one an hour away.
Getting on their list
State schools in Queensland follow the department's purchasing and procurement procedure. The first stop is a supply arrangement, which is a pre-approved group of suppliers set up by the department or the Queensland Government, and where an arrangement is mandatory the school has to use it. Where no suitable arrangement exists, the school needs at least one quote up to $10,000, two written quotes from $10,001 to $20,000 and three written quotes from $20,001 to $250,000, all exclusive of GST. So on most everyday jobs a small local business can quote directly, and on anything over $10,000 the school needs other businesses to quote against, which is a fair reason for it to welcome a new name. Building and maintenance work has an extra step, because the school has to talk to the department's regional infrastructure team first.
Other states run more of it centrally. From 2026 the NSW Department of Education manages the whole-of-government cleaning contracts for public schools, cleaners in the Hunter and Central Coast are being moved onto the department's payroll, and specialist work like carpet and high-access window cleaning is contracted separately. The government said that last change would open more work to local businesses, particularly in regional NSW.
Catholic systems tend to check suppliers once for all their schools. Brisbane Catholic Education verifies suppliers through a platform called Felix, runs purchasing through a buying platform and verifies bank details before it pays, and its checks cover child safety, insurance and work health and safety. Independent schools are the simplest to approach because each one decides for itself, but that also means each has its own forms. The guide to preferred supplier lists covers the paperwork side.
Working with children checks depend on your state and on the work. In Queensland a school cleaner or groundskeeper needs a blue card, and so does a business providing services at a school while children are present, but most tradespeople doing repairs with only incidental contact with students don't. Working inside an outside school hours care service or a state kindergarten on the school site can change that, so ask where you'll be working. In NSW the Office of the Children's Guardian says a tradesperson who only meets children incidentally doesn't need a check, and it lists cleaning services to a school as not needing one either. In WA the education department says contractors who don't need contact with children to do their job don't need a check, but contractors who attend one school regularly and become known to the children may.
How to approach them
Find the business manager by name
Many school websites list the business manager or bursar on the staff or contact page. If not, the front office will tell you who looks after contractors.
Write well before the holidays
In Queensland state schools the summer break runs about six weeks and the other breaks about two weeks each, so term 4 is the time to ask about summer work. Check each school’s own calendar before you suggest dates.
Offer to quote, not to replace someone
A school with a contractor it likes won’t change because you asked. It may still need a second or third written quote, and it will need someone when a contractor can’t make the holiday dates.
Sort your checks before you follow up
Have your blue card or check, insurance certificate and licences ready to send, and register on the school system’s supplier platform if it has one.
Keep the scope plain and dated
Say what you’ll do, when you’ll do it and how you’ll keep the site safe if students are around, because the business manager may pass your quote to the principal or the board.
A first email that works
Hi Karen, I run a small grounds and gardening business in Toowoomba and we look after a couple of sports fields and church grounds on the east side of town. I know the holidays are when most outside work gets done, so I wanted to get in touch before the summer break. If you ever need a second quote for mowing, garden beds or a tidy-up before term starts, I’d be glad to put one together. I hold a blue card and our insurance papers are ready to send. Is grounds work something you look after, or is there someone better to ask? Thanks, Dan If you’d rather not hear from me, just let me know.
An example only. The business is made up.
Mistakes that cost the work
Turning up unannounced during term
Schools control who is on the grounds. Walking in to drop off a flyer, or starting work without signing in at the office, is a quick way off their list.
Treating every school the same
A state school, a Catholic school and an independent school two streets apart can have three different processes and three different sets of forms. Ask before you assume.
Missing the holiday window
If you offer to do a summer job in January and the school planned it in October, you’re too late for this year. Get in early and you’re on the list for the next one.
Businesses that work with schools
Part of Sell to businesses. See every kind of business we write to on Who buys from you.
Questions people ask
Do I need a blue card to work at a school in Queensland?
It depends on the work. School cleaners and groundskeepers need one, and so does a business providing services while children are present. Most tradespeople doing repairs with only incidental contact with students don’t, but working inside an outside school hours care area can change that. Ask the school where you’ll be working before you start.
Do state schools have to take the cheapest quote?
The rules set how many quotes a school needs, not that the lowest one wins. Queensland’s procedure says capable and competitive suppliers must get a full, fair and reasonable opportunity, and the school then chooses. A clear scope and a good record count for a lot.
How do I get on a Catholic school’s supplier list?
Many Catholic schools buy through a diocesan system that checks suppliers centrally. Find out which system the school belongs to and look for its procurement or supplier page, which should explain how to register.
When is the best time to contact a school?
Early to mid term, when the business manager has time to think about the next holidays. The last week of term and the first week back are usually the busiest, so a new email can get lost then.
Is school work worth it for a small business?
Schools tend to keep good contractors for years, and holiday work fills the weeks when some of your other customers are away. The trade-off is paperwork, checks and decisions that move at the school’s pace.
- Queensland Department of Education: purchasing and procurement procedure
- Queensland Department of Education: business manager role description
- Queensland Government: blue cards for schools
- Queensland Government: blue cards for tradespeople
- Office of the Children’s Guardian (NSW): who needs a Working With Children Check
- Department of Education WA: Working with Children Check
- NSW Department of Education: enhanced cleaning contracts
- Brisbane Catholic Education: procurement and supplier onboarding
- Queensland Department of Education: term dates
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